Question 1

What's the minimum booking time for an event?

Accepted Answer

Yes, we require a minimum booking time of 4 hours for any event.

Question 2

Can I preview the talent before hiring?

Accepted Answer

Absolutely! You can preview our talent through our website portal. We'll give you a username and password to access photos, videos, and bios of all the staff interested in your event. Choose the perfect fit for your needs!

Question 3

ARE YOU INSURED?

Accepted Answer

Absolutely we are insured! We carry a $2 Million General Liability insurance policy with an additional $2 Million umbrella.

Question 4

HOW DO I PAY?

Accepted Answer

We accept credit cards, Wire transfers and corporate checks.

Question 5

What if I need to cancel my booking?

Accepted Answer

Plans changed? No worries! If you need to cancel after finalizing your booking with a signed contract, the deposit will be forfeited. Reach out to your Client Service Manager ASAP to discuss your options.

Question 6

WHAT IS REQUIRED FOR BOOKING?

Accepted Answer

A 50% deposit is required with a signed contract to secure your booking. The balance is due 3 days prior to the event. Any bookings made within three days of the event must be paid in full at the time of booking.

Question 7

How fast can you staff a job?

Accepted Answer

We can usually staff a job within a few hours, sometimes even minutes, depending on the location. While we can handle last-minute requests, we prefer as much notice as possible to ensure we provide you with the highest quality talent available.

Question 8

WHAT TYPE OF UNIFORM DOES YOUR STAFF WEAR?

Accepted Answer

Depending on your event setting, Our staff will arrive in a formal or casual dress attire which is a Black or White collard button up dress shirt with a black tie and black shoes and black belt or polo style shirt with black jeans and black sneakers. If your event requires a custom branding your dedicated Client Service Manager will help assist you.

Question 9

Is gratuity part of my invoice?

Accepted Answer

Gratuity isn't included in your invoice. Our staff truly appreciates those small gestures of gratitude. Want to add a tip? Just let your Client Service Manager know!

FAQ